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The Villa Mariana
Tropical. Modern. Luxury.
FAQ's
ReservationsRates & PaymentsVilla Accommodations & AmenitiesSafetyLocation & Getting AroundThings To DoChef ServiceFood & AlcoholTipping
If the check-in date is 60 or more days out, 50% of the total will be due within 5 days of holding the requested dates. The final 50% payment, along with a refundable $800 security deposit and a $200 non-refundable accidental damage waiver, will be due 45 days prior to check-in.
If the check-in date is 59 or less days out, 100% of the total + an $800 refundable security deposit and a $200 non-refundable accidental damage waiver will be due within 5 days of holding the requested dates. If payment and the signed contract are not received within 5 days, the week will be released for a 24-hour period (no exceptions) to allow for other groups to have the opportunity to hold/book that week. If the week is still available after the 24-hour period, the week can then be held for another 5 days. If the deposit and contract are still not received, a third 5-day hold is no longer permitted.
Yes, we collect an $800 security deposit that is refundable. We also collect a $200 non-refundable accidental damage waiver fee. The due date of your security deposits depends on how far in advance you are booking and if you are using a credit card to make payment (we add 4% to all credit card payments).
Once the guests check out, the housekeeper will clean the house and will report back with any damages or inventory shortages. It is extremely rare that any damages or inventory shortages are reported.
The $800 refundable security deposit will be refunded back to you within one week of your departure.
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